FAQ

How to change your password without log-in first
    Change your password by navigating to the login page or click Here.
 
then click the link that says Forgot Login or click here
 
then click the check box for Lost Password
 - enter your username
- enter your e-mail address and instructions will be sent to your e-mail address
 
How to change your password after log-in

Login to the webage or click here

Under user menu click edit profile or click here

Click the contact information tab

then change the password field to your desired password

Click Save

 

 

 
How to change your username without log-in first
    Change your username by navigating to the login page or click Here.
 
then click the link that says Forgot username or click here
 
then click the check box for Lost Username
- enter your e-mail address and instructions will be sent to your e-mail address
 
How to change your username after log-in

Login to the webage or click here

Under user menu click edit profile or click here

Click the contact information tab

then change the username field to your desired user name

Click Save

 

 

 
Do I have to sign-up for the Mystery KAL for each month?

No, once you have signed up for the Mystery KAL, you will continue to recieve all projects each month untill you unsubuscribe .

you can unsubscribe by clicking the unsubscribe at the bottom of the e-mails

See below:

How to sign-up for the newsletter / Mystery KAL / Patterns to Purse

On Knit N Purl home page locate the Newsletter signup and/or Mystery KAL and/or Patterns to Purse form at the bottom of the page or click here to go to home page

 

enter your email address in the blank field

 click Join

then check the newsletter and/or mystery KAL and/or patterns to pruse which ever newsletter you want to recieve or you can choose both.

then enter your first and last name

Click submit

How to I find the Knit N Purl App

 The Kniit n purl app is avliable in the iTunes Store

You can click the image below if you are on your device.

Iphone

Ipad

Or if you are not on the device you would like to installl the app you will need to go to the ITunes store

Access the App Store from the device you would like the App.

Then search for Knit N Purl.

 

What are the different newsletters I can sign up for?

General Interest  - This is our store newsletter.  This will have store updates, store specials, and other information.

Mystery Dishcloth - This is our monthly mystery dishcloth. You will receive a small amount of the pattern each day, then you will have the complete pattern by the end of the month.

Spectacular Event KAL - This is similar to the dishcloth KAL. This newsletter will only start during special events. You will have notice before the special event starts, Special event could be sports events,  weather patterns, special holidays, or other times.

Patterns to Peruse - As of 1-1-14 this newsletter will only be sent out 3 times each week.  This newsletter will include suggested patterns for yarn available for purchase in-store and/or online.

 

I am now missing mystery clue # from the mystery dishcloth ~ can you send it to me??

Each day of the mystery dishcloth you get 2 new rows, but it still shows all the previous rows from all the other days.  So if day 7 was the first time you saw rows 13 and 14, you have these rows in every email you have received since.

How do I create a wish list?
How to I view a members wishlist?
QR Code Directions

Ipad, IPhone

Download the QR Reader App Free From the iOS App Store

If your using your Iphone, Ipad device now click here to download the app from the app store.

1. Open the App Store on your iPad, iPhone, iPod Touch or iPad mini.

2. Search for "AT&T Code Scanner" (without the quotes).

3. Tap the Free button to download the app and install it on your iOS device.

Directions

1.     Open the new app

2.     Click scan

3.     Hold the QR Code in front of your camera

4.     Once the scan is successful you will be directed to the pattern

 

Access the pattern later

1.     Open the QR Reader app

2.     Then push history, all your patterns will be listed.

 

Android

Download AT&T Code Scanner: QR, UPC, & DM From Android Market or Google play store:

If your using your android device now click here to download the app from the app store

.1.     Open the Android Market or Google play store

2.     Search for “AT&T Code Scanner: QR, UPC, & DM

3.     Click the install in the QR Reader search result

4.     Then click accept & download

5.     Then when the app is downloaded click open

Directions

1.     Open the new app

2.     Agree to the terms of AT&T

3.     Read the features of the app and click next

4.     Choose to share with Facebook or click not now.

5.     Click scan to scan your QR Code

6.     Hold the QR Code in front of the camera

7.     Center the QR code in the box and the pattern will appear when scan is successful

8.     On the android your pattern will be automatically downloaded

9.     Open your downloads and you will have the pattern listed

10.  Click to open the pattern

 

Access the pattern later

1.     Open the QR Reader app

 

2.     Then push history, all your patterns will be listed.

 

 

I started receiving your newsletters then all of a sudden stopped.

 This happens if either you have unsubscribed or the e-mails are being delivered to your spam box.

If you have not unsbscribed then you need to add us to your white list, or to your contact list in your e-mail program.

Follow the setps below.

Choose your e-mail provider

your e-mail provider can be found at the end of your e-mail address for example This email address is being protected from spambots. You need JavaScript enabled to view it. is a yahoo.com e-mail address.

How do I whitelist or add email addresses to my safe sender list in my security software or email client?

 

 

Add an email address to a safe sender list in a client or security software

You can allow mail from specific email addresses to safely come into your inbox without it being placed in your junk or spam folder by whitelisting email addresses within your email client or Internet security software and adding email addresses to a safe senders list.

Note: If you are instructing your contacts to add you to their safe sender lists, just have them add the email address you use in your From Email Address line.

Each program has different steps in order to do this. Please click on the link for the software you have and follow the instructions:

How do I vote for Knit N Purl Best of the Grand Strand.

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